Caravel Solutions works with manufacturing facilities in the chemical, petrochemical, pulp and paper, building products, paint and coatings, nonwovens and textile industries to develop and implement work processes that improve the efficiency and effectiveness of the work being performed.
We are now working with clients to restore previously implemented work processes to achieve the expected results after a performance fall off over time. One of the common gaps we’ve observed is that the people who held the key roles during and right after implementation moved on to another role. Often there was little or no knowledge transfer between the person who originally held the role and their successor.
To bridge that gap and restore the foundation of the key roles, we’ve created the OpEx Academy. Clients utilize the OpEx Academy to train, coach, verify skills and knowledge, and then certify individuals for key roles and mission critical tasks within the work processes. The first part of the certification process is training conducted in the classroom and, when appropriate, in the field. The second part of the certification is observation, coaching and mentoring of the employees as they conduct the daily routines of the role or task for which they are being certified. The final step is a detailed assessment of the skills and knowledge of the employees to ensure they are capable of high performance in the role or task, after which certification is awarded.
We currently have the following work process certifications:
- Operations/Maintenance Gatekeeper
- Introductory Maintenance Planner
- Advanced Maintenance Planner
- Maintenance Scheduler
- Creating Work Requests
- Basic Root Cause Analysis
If you think that your employees can benefit from certification in these areas, contact us at [email protected]. We can work with you to provide skilled and knowledgeable trainers/ coaches, who have many years of experience in the work processes and in the roles of concern to you, who can quickly bring your employees up to high performance.